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Dear Sir or Madam,

 

                                    Yesterday and again today I brought my faulty cpu to your establishment. It is now working fine.

The reason for this letter is in praise of the service I received from a young man whose name I did not get, but he sports a shaven head; efficient, polite and business like, all that goes to top class customer service. I offered him a gratuity which he refused.

Later after golf, the subject of customer service and the general lack thereof I was able to relate my experience with Just PC Repairs Ltd. Whereupon one said that his computer needed attention and would be calling you tomorrow. AT least two others put your name in their dairies for future reference.

 

Yours faithfully

PCs & Macs Repaired

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